How much will it cost to repair my Camera? Cameras are highly complex devices, made up of hundreds, if not thousands, of individual components. Due to this complexity, repair estimates given over the phone or via email are often inaccurate. For this reason, SSS Tech Solutions does not provide “guesstimates.” Instead, our technicians will carefully dismantle your camera and provide a detailed assessment for your approval, which will be sent to you via email.

How much is an OOW assessment? An out-of-warranty assessment costs $88.00 (including GST), which is required to be paid upfront once the camera arrives at our premises.

My unit is under manufactures warranty, can you repair it? Yes, SSS Tech Solutions is the only camera service centre in all of NSW and ACT authorised to repair your Sony camera under manufacturer’s warranty. Sony offers a 24-month warranty on all camera and lens products. If you believe your unit is still under warranty, please don’t hesitate to contact us, and we’ll be happy to assist you in raising a claim.

How long will my repair take? The time required for a repair can vary depending on the complexity of the issue and the availability of parts. On average, repairs typically take 2-5 business days. However, we will provide a more accurate timeline once we’ve assessed your camera. In some cases, we can offer expedited repairs, though this may incur additional costs.

What type of warranty is provided with the repair?  SSS Tech Solutions provides a 12-month warranty on both the parts replaced and the labour involved in the repair.

What happens if the repair of my Sony camera is deemed uneconomical or if the required part is unavailable? As a Sony Authorised Service Centre, we offer the option to trade in your faulty camera for a new one at a significantly discounted price!

Do you offer Camera Cleaning Services? Yes, we do. Please see below table for further details.